Quote:
Originally Posted by The_Judge
Incorrect. All the UA agent would have had to do was pull up the etkt info and request control. It would be an instantaneous response that NW either let UA have the ticket or it would be denied. It would have been better if the NW agent did the work by asking to see the ticket data and putting a little x in the space that says send control and put UA in the box for which airline.
Incorrect. I booked people on UA all the time and sent control of their etkts to them, pre-DL. Don't know where you're getting your info from but look somewhere else cuz the stuff you're getting is bad.
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There is no "request control" thing with UA. We either have it, or don't. If we pull up the etkt, and it shows in our system, it either has control given to us, or not. We don't need to request it. Instantaneous yes. Are you stating that your computer handles requests for control that weren't granted by a person? Either NW had given control, or they hadn't. If they had, and we tried to use it, it would have worked, if they hadn't, it wouldn't have worked. The extra step if "requesting" is redundant.
The "stuff I am getting" is accurate. You are only seeing YOUR end. I know what is on OUR (UA's) end. Trust me...It was about 4 years ago (best guess) when NW pulled their availability form UA controlled GDS systems. The schedule would show, but there were no booking classes listed, nor any numbers. Yes, NW can still reissue a tkt on UA, as UA did not restrict NW. I am getting "my stuff" from currently doing the job, and have been doing the job since the early 90's. This *MAY* not have been a restriction imposed by NWA, but possibly by UA as NWA was charging a GDS fee for everyone who booked a reservation outside of their system.
For the past year (prior to merging the operations) we could book NW segments using the DL code share number. Now that NW no longer exists, there is only 1 carrier to book, and we can do it.
I can assure you that my "stuff" is correct. Not everything is a 2 way street.
Talk to any UA agent you know and ask them if "pre-DL (and within the last few years,) did UA have access to NW availability?" The answer will become very clear to you.