Lost Luggage
I am sorry to hear about your lost luggage ordeal. I had a similar problem as recent as last week on the worst flight of my 8 year business travel history.
I filed a lost luggage claim and constantly called the Delta Lost luggage number...only to be transferred to a call center to reps who spoke BROKEN ENGLISH! They were NO HELP to me. Fortunately, my bag was located and delivered to the hotel the next business night. How my bag ended up on a Northwest Airline in Detroit when I had NO connecting flights to Detroit is beyond me.
Throughout the entire ordeal, the Delta staff had a "Don't Care...Oh Well attitude." I will avoid booking flights on Delta Airlines from this day forward.
NEWS FLASH...without customers Delta, you have no one to mistreat...nor jobs! Quality customer service goes a long way!
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