Complaint: Suggestion Suggestion
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  #12  
Old Mar 17, 2010, 1:28 PM
Jack2278 Jack2278 is offline
 
Join Date: Mar 2010
Posts: 7
Angry plane repairs

My recent flight with Air Tran had a least two broken seats which were covered with duct tape. This is the first time I have seen this. usually, the planes are clean and seem to be maintained. My big issue with Air Tran is their company policy of overbooking 3-6 seats and involuntarily bumping people causing some travelers big headaches. Their customer relations staff is pleasant but not helpful.