Complaint: Reservations USAir seat choices and seat assignment
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  #2  
Old Mar 17, 2010, 4:38 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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You're not gonna like my answer but I am used to giving bad news. Seat assignments are not guaranteed. Especially seats you didn't pay extra for to reserve. They are basically requests. It would be nice, of course, to not be moved by the airline. Some factors sometimes mandate it. Aircraft changes are one. I have no idea the situation but the bottom line is, you paid for 2 seats and you received 2 seats. Whether they were together or not isn't part of the deal.