Complaint: Baggage Problem Delayed Baggage
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  #3  
Old Mar 19, 2010, 8:57 AM
wkharris2001 wkharris2001 is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2008
Posts: 91
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although with the new DOT mandate, airlines can no longer cap the amount that is reimbursed to you, nor can they deny reimbursment for the first 24 hours. but the DOT states that reasonable expenses must be paid. I don't think that anyone would consider buying Silver a reasonable expense.