No refund
I have been travelling in South America since October. I notified Continental in November that I would not be able to use my return flight home in Feb. since I was going to be volunteering for longer than expected.
I emailed them and asked for a refund of half my ticket, 400 dollars. They sent me an automatic reply saying that my ticket was sold at a deep discount and it would not be refunded. I sent them other emails asking to have it credited towards a new ticket, and they sent me the same automated response.
The ticket was NOT sold at discount, and they should be able to help me out, especially given the advance notice I gave them. I am now in South America still, minus 400 of my own dollars which Continental chose to keep.
|