[cwendel]

Back in June 2009 my family was flying from LAX to IAD to our final destination of Copenhagen When we arrive at our final location we were missing 1 Baggage. We filed a missing baggage complaint with SAS who the final carrier was.
In tracking down the missing baggage we were told it is still at LAX and it did not make the plane. The other 6 item did make the plane.
I have been try to work with SAS/UNITED for just less than 1 year to get payment for missing items and still do not have a cent from either airlines They are both pointing to each other as not losing the baggage.

Both airlines are requiring receipts for all the stuff that was inside the missing baggage. Who keeps receipts for all the items that are inside a suitcase.
The receipts that we did submit they would not accept as stating not covered like retainers for my daughter teeth.