You understand weather and maintenance, but what about air traffic issues (yes even on the ground it is an air traffic issue), which to me that's what it sounds like. But the big question is, why did you call two days prior to find out if your flight was gonna be delayed? There's no way they can forsee a delay. Even if they told you the flight wasn't gonna be delayed, they (AA) don't know. But your business isn't the only one AA is gonna lose after cancelling 500 flights.
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