My husband & I are on Social Security and unemployed respectively and decided to go on one more vacation and selected Cancun as we had visited there in the past and had a wonderful time
. We gathered all the information we thought we needed for the trip i.e. a driver’s license and a birth certificate but when we were checking in our baggage at Continental Airlines when we were told we couldn’t board the plane without “passports”
. We had been to Cancun and Jamaica many times, even in 2006, and we were never required to have passports. We were told due to 911 the rules had changed and a passport was now needed to visit Cancun. This came to a shock to us as we were not aware of this change but even worse we were told that a refund was entirely up to the airline who declined o provide a refund
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