Canceled flight and no Refund
I was on the flight from Boston to Norway Via newark airpot my flight was canceled due to volcanic ash in newark.so I was in newark airport stuck for 2 days ,had to pay for my own hotel and 2 days later the told me it could be longer so took the bus to boston and I missed my best frd wedding also lost days from my holiday from work on top of all this Continental staff were not helpful in answering question and made me wait for hours and hours on the phone waitting for questions to be answred and waitting for my refund and at the end the refunded me with 340 out of 740 I have no clue what was the reason or why I had to call and ask but had to wait for hours and hours on the phone ...the Ironic part is that after waitting more than half an our they transfer ur call to different department and then u have to wait another 30min and if u r lucky u might get and answer or the tell u got to ask alex online..
and alex dosent have any answer ...
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