Complaint: Baggage Problem Had to give up carry-on, they stole from it
View Single Post
  #3  
Old May 13, 2010, 3:36 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

They absolutely are responsbile. You must file a complaint with the DOT. There is a link via the quick links on here. US Airways are responsible for your losses and for the cost of the missed nights accommodation in New York. Outrageous, especially given you did not voluntarily check your bag.