Complaint: Baggage Problem Luggage Scam approved by Continental
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  #15  
Old May 17, 2010, 1:11 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Quote:
Originally Posted by Tony S
I don't understand why the sudden change after wasting such a lot of my time!
My guess is a new manager came in or the uppers said start clearing your open files. It looks bad for our stats. Managers care only about stats, not the customer.