View Single Post
  #14  
Old May 26, 2010, 2:30 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
Default

Quote:
Originally Posted by jimworcs View Post
Well yes Gromit, but on the other hand, the hours the airline and the customer has put in to getting this resolved. Surely if just one of the chain of stupid airline employees had got to grips and sorted it first time, a whole lot of grief and aggravation would have been avoided. What is it about airline employees that seem to have such disdain for the customer?
An employee, on their off time away from the job and most importantly, not being paid to work, took care of the problem that the OP'er had. I know you hate airlines, (I do too) but when an employee goes above and beyond, as this one did by working while not at work, I think you should loosen the vice a bit.