Complaint: Canceled / Delayed / Overbooked Another "cancelled" flight , missing part
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  #3  
Old Jun 4, 2010, 6:48 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Judge,
Let's say you bought a cable service and it failed 3 times in two months... would you question if the service was reliable?

If you bought a new refridgerator and it broke down three times in two months and you had to have it replaced... would you still have faith in that brand?

Oh yeah, I keep forgetting... airlines are unique. They are not expected or required to provide a reliable service, good customer service or value for money. My question is though.. WHY?