A fridge and even cable service have relatively little working parts compared to an airliner. Countless mechanical fallures are possible. With so many systems and moving parts and the tremendous amount of time they spend in the air, I'm surprised they don't break more often. So, imo, not a fair analogy. Btw....I just had a look at AA's cxld flights for March and they canceled 1.2% of them, which is 5th best out of 18 carriers reporting.
Again, my question.....what's the actual complaint?
|