Frontier insisted my bags were Continentals responsibility too. No matter who I talked to in customer care at either company, the answer always came back the same - call the other carrier. I heard from several Continental agents that there is no ticket agreement between the companies. And as I stated above, Reps from each company argued about this fact in front of me.
I thought paying an additional $285 to fly Continental + the $35 paper ticket transfer (which now appears to have been charged to me twice!) would insure my baggage would get to me some how if it was not waiting for my arrival as promised.
The bags were supposed to travel on the original Stand by flight, but apparently came a couple flights later in the day. When I picked them up this morning, they were marked RUSH - Ha!
I had to drive to Laguardia before work this morning to pick up my bags from Frontier. This whole experience has me disgusted with both airlines. It has cost me money, time and energy well beyond what I had budgeted for this vacation.
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