Complaint: Customer Service Blackmailing for tips
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  #8  
Old Jun 18, 2010, 6:57 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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I have yet to meet a curbside check-in agent who actually works directly for an airline. There are any number of contract companies that they could work for, and while I agree the complaint should be handled through their employer, the airline they were representing should be notified as well. I am sure that no airline would approve of his conduct, and would like to know when things like that happen so they can work to stop it from happening again.
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