Complaint: Customer Service No seat assignment-rude gate staff
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  #12  
Old Jun 18, 2010, 2:09 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Fine, then in Terms and Conditions insert a clause

"We may not be able to guarantee that children aged 14 and under can be given an advance seat reservation to be seated next to the accompanying adult. However, we guarantee that no child aged 14 or under will be seated apart from their accompanying adult with the parent's written consent".

How does that work for you?