Complaint: Customer Service No seat assignment-rude gate staff
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  #14  
Old Jun 18, 2010, 4:04 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You wouldn't get compensation, because some arsy employee would tell you that you voluntarily came off the plane and you would need to buy a whole new ticket. Especially if it was Delta.

If the child is never separated from the parent, the the airline should have no compunction about making it a guarantee. That way the passenger is reassured and would be due compo in the eventuality that they could not do it. If it was in the T&C's, it would strengthen the power of the FA's and Gate Agents to reassign existing passengers.

(btw, I set 14 as the guideline.. I doubt you can say a 13 yo has not been separated in your 20 years)