Delta's (as well as US Air and United) cutoff time for check-in with bags is indeed 45 minutes. The info is on their website here.
While you were admittedly checking in after this time, it was only 3 minutes and there shouldn't have been a problem getting both your daughter and her bags on the flight. I still think the situation was handled poorly. I looked up Ms. Woodson in our corporate directory and she is indeed a supervisor, which makes this failure all the more embarrassing. Again, please write to Delta so that this can be rectified.
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I think Bigfoot is blurry, that's the problem. It's not the photographer's fault. Bigfoot is blurry, and that's extra scary to me. There's a large, out-of-focus monster roaming the countryside. Run, he's fuzzy, get out of here.
- Mitch Hedberg
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