[Butch Cassidy Slept Here]

Judge & Just Me: I remember the Delta Air of 1970. The customers weren't any better behaved than they are today. But, in spite of that, Delta staff managed to show customers they could be ladies and gentlemen. Today, among Delta and most other US-based carriers, staff compete with each other for the title of biggest schoolyard bully.

As I've said in previous posts--at the time of deregulation the (US) air transportation system was not ready for "air travel for the masses." Even with improvements in the air traffic control systems (whenever that ultimately happens!) I doubt adequate infrastructure will EVER exist. Before deregulation Greyhound and the train was the mode of choice for the masses. Re-regulation will, doubtless, bring higher prices and reduced capacity. However it will also restore sanity, civility, and fairness to domestic air travel.