Ok, well maybe it is different in the US military now, but when I was in the Royal Navy if I had posted in a public forum a letter of complaint phrased like that, I would be up on a charge of "bringing the Royal Navy into disrepute". When we did joint exercises and training with US forces, I found them to be highly respectful and professional. I am a bit taken aback that standards have dropped that dramatically... Now Delta are my least favourite airline and their customer service standards would make Mother Teresa swear, but really, was that for real?
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