Yes....typical passenger that we have to deal with on a daily basis. Sure, things went wrong but there is no need for that kind of language and believe me, the passenger then personalized with the agent they're dealing with, as if that agent personally made the problem. Disgusting. Glad I left as I see things haven't changed.
To answer her question, yes, even rotten-mouthed people like you are entitled to all your belongings. You needed to file a report with the agent right away. I hope you did that as DL will use the 24 hour rule if you didn't. If you did, it will be handled by the central office, not locally. You will need to supply a list of all missing items, cost and probably receipts. Give them some time as they are too big for their own good now and I'm sure slow as mollasses.
Furthermore, I don't see what respect has to do with anything here. Your bag popped open. It happens, happens more than you think. There was no disrespect on the airline's behalf but the language used in your complaint does show me there was a lack of respect on yours. Clean up you mouth and then stay safe. Thank you for your service.
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