Complaint: Customer Service Rude customer service
View Single Post
  #25  
Old Jun 25, 2010, 3:47 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
Default

Numbers are fine. They can easily identify the employee to the company yet keeping the anonymous to the public. I like your idea.

Also, you keep mentioning that the employee can just come here and defend herself. I believe that if this is the reasoning used, this site should make every effort to contact that employee so that she can do just that.

Her name is being used here with no defense. Her personal information that she did not give permission to be used in a public forum and has no way to know about it. I think it should fall on the site it's used on to let her know that she has a complaint made against her and would she like to respond. I think that is fair, don't you??