Complaint: Check-in / Boarding Pressure for Boarding premiums
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  #6  
Old Jun 27, 2010, 6:21 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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Quote:
obvously I'm wrong but in my little world, that's how I think.
I don't think you're wrong at all... Like you said, it's called SELF service for a reason. If someone needs help using the kiosk, there should absolutely be someone there to help, but not someone to walk every passenger thru every step of the way. You might as well get rid of the kiosk if you're going to do that.
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