Ok, so lets get this straight. The OP arrived before 04:00. If Butch is correct, the check in doesn't open until 04:45. As this customer didn't reach the front of the line until 06:00, it was taking 2hrs to process customers. There was no possible way Horizon could have processed this flight, even if he had arrived at 03:45. You should write to the airline, with as much detail as possible and make it clear that it was impossible for the airline to meet it's contractual obligation to you. You are therefore entitled, at the minimum, your money back. I frankly think this is precisely the kind of situation where you should get consequential damages. It is OUTRAGEOUS. However, the one good side of this, is it is Alaska Airlines. If anyone is going to give you a fair hearing, they are more likely than some of the others. Good luck.
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