Complaint: Customer Service Dr Phil-Let's fight back
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  #8  
Old Jul 7, 2010, 10:52 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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In other words, the sensitivities of the staff were put ahead of the sensitivities of the of the customer.. sadly, the wrong decision.
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