Consequential damages are those costs you incurred directly as a result of the airline being unable to process you as a customer. So, this would be the additional costs such as your hotel, meals and car rental expenses and travel costs for travelling via bus.
Focus on the fact as their desk was taking over 2 hours to process customers, and did not open until 3:45 it was impossible for some passengers, no matter what time they arrived, to be processed for this flight, as the desk was not open. This is the issue.. try not to be diverted from it with suggestions that it was your fault as you didn't allow enough time. Ordinarily, they might be able to get away with this argument.. in your case it doesn't stack up because the desk didn't open until 3.45
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