Swiss Air contact information
I had real problems with Swiss Air when I travelled with them. I found it so difficult to get a response from anybody. I only started to get responses when I sent numerous emails to the CEO Harry Hohmeister and the MD Reto Schmid. To email them you write their first name /a fullstop/ last name @swiss.com.
To be honest they didn't seem to care about me as a customer but it got some correspondence going and I knew they could read exactly how I felt about their service.
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