Complaint: Baggage Problem Dog urine on my luggage
View Single Post
  #16  
Old Jul 14, 2010, 11:43 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

If you want to know why Delta is such a horrendous airline, this reveals all.

This is what Delta officially says about it's responsibility for luggage:

Quote from Delta Terms and Conditions
Quote:
For travel entirely within the USA, liability for loss, damage or delay in delivery of baggage is limited to $3,300 per ticketed passenger unless a higher value is declared in advance and additional charges are paid. Carrier assumes no responsibility for fragile or perishable items.
This is what their lovely employees really think:

Quote from Justme,
Quote:
We have a responsibility to deliver your bag from A to B, not to babysit it
This is what Delta officially says about travelling with kids:

Quote:
Your child's safety and comfort are very important to us. That's why we have travel guidelines and safety restrictions to make sure kids' travel is fun and safe.
This is what their lovely employees really think:

Quote from Justme
Quote:
It could also be just as easily solved by not letting kids travel.