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I can just imagine you telling the customer that your T&C's don't cover dog urine, so there is nothing you can do with a smirk on your face.
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Pretty sure if you read again I said, "
On a PERSONAL level, had I been the agent she talked to in baggage service, I would have offered her a loaner seat." Maybe you skipped over it by accident, but it's more likely you skipped it because it didn't serve your "Delta employees are the devil" mantra.
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I think I would have been somewhat surprised to find it soaked in dog urine when I returned.
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I would have been equally surprised to have seen a dog being left in the coat check office! Here's why I don't lend much credence to your examples... you say if your coat gets wine spilled on it while it's in the coat closet would be unacceptable. I agree, but because that is not a place you would have wine for any reason. You say if your backpack gets peed on while in the bag check office that would be unacceptable. I agree, but because that is not a place that dogs should be stored. The cargo bin of an airplane carries everything that people travel with, luggage, liquids, pets, etc, plus mail and cargo which could be ANYTHING. I simply suggest that to ban animals altogether because of one incident is a little over zealous.