Complaint
: Canceled / Delayed / Overbooked
Southwest: unfair practice
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Jul 19, 2010, 10:33 PM
jimworcs
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
I think air Ops is quite complicated. They have to consider which equipment is where, who can fly it and the minimum disruption to the least number of people. I think you are being harsh, but it is frustrating I know when your plans are disrupted.
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