One thing that DID happen after 9/11, was the massive loss of revenue for the airlines. A few airlines never came back from that, and went bankrupt or out of business.
I wasn't there to hear the tone of voice, or the look on the face of the person who said what they said to you. However, a lot of frills were done away with by airlines to get back to profitability in light of the demand for low fares.
Is 9/11 still reaching this far? I don't know. I don't have access to their books.
File a complaint with the airline, and chalk it up to someone being a twit.
|