An emerging pattern??
When I tried to call Delta to change the new schedule, the message said Delta was not receiving calls.
JUST ME: This is, at least, the second post I've read where someone is complaining about having trouble reaching Delta reservations on the phone. What's going on? Is phone contact limited to just those customers with triple platnum status and special phone numbers? Not everyone carries a laptop around with them. So telling people to go online is not a cure-all. Was the Northwest effort to restore US-based call center staff abandoned after the merger with Delta? Finally, for most organizations, "computer maintenance" takes no more than 2 hours out of every day. Is this the case with Delta, or not?
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