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Old Jul 23, 2010, 9:53 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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Quote:
Originally Posted by jimworcs View Post
Justme..
I have eyes and ears... that is how I know. Do you ever actually read what people are writing on here? Do you look at the DOT rankings? Do you ever read my3cents? Does customer feedback mean anything to you?
I do, and most of the time, there is a logical explanation for what happened, it's just not an explanation that the passenger or you want to hear. I don't read 3cents, this website is enough on it's own. Feedback does mean a lot to me. As I have said before, when I read a complaint about a legitimate failure on Delta's part, I pass the information along thru the proper channels for consideration. I'll be back in a few days, I'm off to the beach for an umbrella drink.
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