[Stanley raffes]

My wife and step daughter are Romanian. We traveveled back to NYC from Bucharest. This is my step daughter, Andreea, who is only 19, first trip
to New York, and the USA. Delta misplaced two (2) luggage- the first was returned with some damage after three (3) days-
I just got a phone call that the second baggage was somehow discovered in Syracuse, New York(this contained a digital camera, my heart medication, my daughter clothes fourteen- (14) days later- how did bag get to Syracuse(we travelled Bucharest to Amersterdam to JFK, New York(arrive4d 7/15/210
Staff was rude, unapologetic, and seemed to do everything posssible to deny/minimize responsibility Delta blamed KLM- Klm blamed Delta-
etc With excessive charges foir extra baggage (wer were only allowed one bag each) etc we paid almost $4000 dollars for 3 tickets- $4000 for misplaced luggage- fourteen day delay. I feel like going to Small Claims Court in NYC- I wrote Delta/KLM threatening letter. This has been a terrible experience- what can I do about it. Thanks

PS, My step daughter,who is a pretty young woman, had most of her clothes missing- we neglected to all some save all receipts, for purchses