It sounds as though the possibly the gate agent told you something that wasn't a 100% true. At Delta they do reimburse you for taxi travel but in the form of a travel voucher. Sadly planes due to break down and flights are canceled becasue of this but it doesn't entitle the customer to everything. They did offer to help you with a hotel, even if the hotel was full they could have found something else, maybe not free but cheaper than $100.
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