Complaint: Customer Service Broken Promise
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  #8  
Old Aug 1, 2010, 10:00 PM
idahovandals1986 idahovandals1986 is offline
 
Join Date: Aug 2010
Posts: 24
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Quote:
Originally Posted by Robertk View Post
I contacted Delta's customer service department to inquire as to the procedure to get my taxi fare reimbursed. Delta refused! They offered me a $100 travel voucher and 3,500 miles
If I could put this in blinking lights I would. They provided here with reimbursement. The agent did not tell her that Delta would cut her a check and he/she did not pull the $100 bill out of the cash register. On top of that they also gave her 3500 miles which is almost a 1/6th of a full roundtrip domestic flight.