Quote:
Originally Posted by jimworcs
In this case, the passenger asked a Delta agent, given that hotel accommodations were not readily available if instead they could go by taxi to a family member. At this point, Delta, via their agent, agreed.
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The full complaint said the Delta agent said that if she called the Delta call center she would be able to find a different hotel. She instead decided not to go with any hotel and get a taxi. At this point the agent said they would compensate but not exactly how they would compensate. They did give her a $100 voucher. Despite wether you or she appreciated the voucher is both of your problems but Delta did as they said.