Quote:
Originally Posted by jimworcs
Delta has a toxic, anti-passenger culture. The complaints are endemic, consistent and spread throughtout their network. The only thing that will change their behaviour is a break up of the monopoly hubs. In the meantime, all you can do is stop using them.
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Wow instead of saying they have one bad employee or the customer is exaggerating their experience you just jump right on the crazy train to nowhere land. The day Delta flies everywhere I will say they have a monopoly but currently there are several airlines who corner different parts of the world. So stop sipping your beer and grow up.