I was on my way to Germany from Newark, the agents are so rude! they treat me like if I was a some kind of enemy. Customer Services? Im pretty sure they have no idea what these words means. They are forgeting something important, they have that job because of us using their airlines, if they dont give or can serve better to the people, they will go down and another better airline will replace them. I dont wish them to loose their job but if they cant do their jobs, PLEASE let somebody else do it!
I hate Continental Airlines!
