Complaint: Canceled / Delayed / Overbooked Broken System....and I paid big time AA 108 May 8 originally
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  #12  
Old Aug 12, 2010, 6:53 PM
RKGOOD RKGOOD is offline
 
Join Date: Jun 2010
Posts: 9
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Yesterday I received a message from the AA CEO's office that they were fixing my situation immediately and getting me a refund. Stay tuned...but feels like progress. Customers should not have to go through this.