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Originally Posted by windstarcorp
I was held up because the interstate was close for two hours due to a major accident involving 4 trucks and 2 cars. My phone is also internet based for time. United has only one person working the gate and she left early according to two other passengers who were waiting on another flight. Because there were only a feew people that boarded the flight when she did not see anyone else in the gate area she left the gate and went to the aircraft early.You may be an airline employee or ex employee but I'm a controller and know the FAA regs all to well.
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Being a controller has no bearing on whether you know the rules for what an airline's boarding policy is. This is not an FAA regulation but a policy that differs between airlines.
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Originally Posted by windstarcorp
United is one of the most complained about airline ever and if you take the number of compliants per thousand and consider that Delta has more only because it flys ten times as many filghts that would put united at the top by a large margin.
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Your logic here makes no sense whatsoever. The reason they break complaints down per thousand is because airlines like DL and WN have such huge boarding numbers that this way it can be graded equally among airlines. If you don't understand this, that is a scary thought.
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Originally Posted by windstarcorp
The day United fails will be a great day for the US consumer. That day is coming soon. United is developing a huge rep. for bad service it's just a matter of time.
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The only people this will be a great day for is the upper management. Stockholders and the U.S. consumers will benefit greatly by paying much more on other airlines caused by a HUGE loss of available seats.
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Originally Posted by windstarcorp
My next move is to file leagle action here where I live and bring them to court to explain their reason to a jury of 12 people who can award compensation and love to do so when they are presented with all the facts and all of the complaints about UA that have been filed.
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I hope you do and best of luck in this endeavor!