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Old Aug 24, 2010, 3:05 PM
Maurizio Winkler Maurizio Winkler is offline
 
Join Date: Aug 2010
Posts: 9
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Quote:
Originally Posted by INTLGIRLY View Post
I dunno am I missing something ("the sitution")
QUOTE: 2. Female Hostess Involvement: When I first boarded the plane I went up to the female hostess while she was in the galley and explained to her the situation and asked for assistance

Maybe it's me but I seem to be missing the BEGINNING of what caused all of this - although I am NOT saying that any treatment you received was right.
My 5 year old son and I where incorrectly issued separate seats even though the reservation was booked at the same time. As a father, I was simply concerned about that error and asked the hostess for assistance...rather then trying to accommodate my concern and request the hostess and Continental Staff decided to conduct themselves as described in my memo. The behavior was totally unprovoked and uncalled for. My memo describes in detail how Continental Staff decided to handle the situation.