[Butch Cassidy Slept Here]

Southwest also flies, non-stop, Denver - San Jose. Their frequent flier program is very skimpy compared to the one you're in now. But, on Southwest, you get to deal with civilized staff and get fairly reliable service (LaGuardia, perhaps not.) So the question is whether you prefer playing frequent flier roulette and pursue the never-available frequent flier ticket, or are you willing to tell United to stick their miles where the sun doesn't shine and regain your sanity?

When you read this I sincerely hope you're on your way to, or in, San Jose.