I'm sure AS was delighted to see you. They just got 2 one way walk-up last minute fares. I'm surprised they didn't offer you the club or even an upgrade. A bit unfair to haul them into your complaint.
That said, I do hope they will refund your unused portion but want to tell you to hold out zero hope for the refund on AS. I think with your inclusion of the DOT (FAA) that they will prod AS into a positive result for you.
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