Sounds like you were on a "red eye"
As I've said before, if...
* The flight attendant doesn't threaten you.
* Your baggage is on the carousel within one hour of arrival
* Your flight arrives within two hours of the scheduled time
then...
You've had a great flight!
For reasonably decent service, trans-con, you're limited to Washington/Dulles or JFK on Virgin America. Otherwise the service (or lack of it) you described is about the same with everyone.
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