Complaint: In-flight Issue US Airways Unfair and Cheap
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  #2  
Old Sep 11, 2010, 9:45 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
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A refund between first and economy is all you should be afforded but I find it hard to believe the difference is only 52 bucks. I'd write a letter to the DOT and forward them all your correspondence with said airline and see if they can offer any help.

To back up a bit, if you wanted first class, you were entitled to it but if there wasn't a flight available in first, what other option would you have had?? None, really. But they should have refunded more than 52 bucks.