Complaint: Customer Service dumped by BA
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  #18  
Old Sep 14, 2010, 6:28 PM
NewJerseyDevils NewJerseyDevils is offline
 
Join Date: Dec 2009
Posts: 54
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Quote:
Originally Posted by niah View Post
For the record....BA made a mistake in not asking for money at time of checking me and my child in.

They are looking into this issue so it dont happen again.

For your information, the free legal aid provided advice on what to put in my complaint letter to BA.

Thankfully i have had a good result. I am currently waiting to hear how BA are going to compensate me for the mistake they made.

The laywer has advised me that this may be in the form of a voucher for a small amount off any future flight.

so jimworcs....... go and get a life you sad lonely (proberly ugly) old person.
Would you have paid the £350 if asked for it when you checked in?
Can someone explain this free legal aid? Is it Lawyers donating their time or is it funded by the taxpayers.