Complaint: Customer Service Southwest complaint letter sent
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Old Sep 15, 2010, 3:26 AM
pilot2fly pilot2fly is offline
 
Join Date: Sep 2010
Posts: 9
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Quote:
Originally Posted by mykidzni@hotmail.com View Post
She finally gave me a boarding pass which made me the last person to board.
I have never been treated so badly from anyone and especially from a company who prides themselves as a customer oriented airline. I am writing this to let you know that your employees, or policies, (I'm not sure which) are in need of customer satisfaction improvement. This was the worst travel experience I have ever encountered.
So they got you a boarding pass, and you're displeased? That's more than any other major would do! Any other airline would have left you stranded! Consider yourself lucky!